Appointments – Referral
Most tests and examinations at our centre can be done with a referral. There are many options of how to make an appointment at the diagnostic centre Diagnostični center Bled.
You can make an appointment at the Diagnostični center Bled by an online form, electronically with an e-refferal, by e-mail, by post, in person or by phone. For more efficient work, please use one of the electronic ordering methods.
WORKING HOURS of the appointment office are every working day between 8 am and 1 pm.
How can you apply for an examination?
By mail
Patients can send the confirmation about the issued electronic referral from their general practitioner (or another referring doctor) by mail.
We kindly ask you to write down your phone number and e-mail address on the confirmation.
You will then receive the date of your appointment and instructions for the examination or test to your home address.
- Bled: Diagnostični center Bled, Pod skalo 4, 4260 Bled
- Ljubljana: Diagnostični center Bled, enota Ljubljana, Barvarska steza 4, 1000 Ljubljana
- Novo mesto: Diagnostični center Bled, enota Novo mesto, Ljubljanska cesta 28, 8000 Novo mesto
By e-mail
An appointment can also be made via e-mail in which patients should include their patient number from the Health Insurance Institute of Slovenia, the number of the e-referral (both numbers can be found on the confirmation about the issued e-referral) and their phone number.
- for appointments in Bled and Novo mesto: info@dc-bled.si
- for appointments in Ljubljana: ljubljana@dc-bled.si
Electronically with an e-refferal
Since electronic referrals came into use, an appointment for certain examinations can also be made on the portal https://narocanje.ezdrav.si/, where you simply enter your patient number from The Health Insurance Institute of Slovenia and the number of the e-referral, and then choose diagnostic centre Diagnostični center Bled.
By Phone
You can call us every working day between 8 am and 1 pm.
- Bled, Novo mesto: 00386 (0)4 579 80 00
- Ljubljana: 00386 (0)1 280 46 60
In person
The patient can also deliver the confirmation about the issued e-referral in person during office hours to centre in Bled. In Ljubljana and in Novo mesto, the patient can leave the confirmation about the issued e-referral with contact information in the mailbox.
If your examination is by a referral, you should bring with you your health card and any existing medical records from your previous examinations on the day of your examination.
If you make an appointment using a referral, note that there is a waiting period for most examinations (a few days for some, a few weeks for others). By clicking WAITING TIMES you can check how long you will have to wait for an examination at a certain clinic.
The referring doctor decides the urgency of the examination. The degrees of urgency listed on the referral have changed with the new law as did the deadline until when the patient must submit the referral to a health facility. If this is not done in time, the referral is no longer valid.
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In accordance with the Patient Rights Act (Official Gazette of the Republic of Slovenia, Nos. 15/08, 55/17, 177/20, and 100/22 – ZNUZSZS), every patient (or a close family member on their behalf) may cancel an appointment under one referral (regular or urgent) once, no later than 10 days before the scheduled date. Later cancellations and up to 30 days after the appointment are only allowed in writing and for objective reasons (death, unexpected hospitalization, illness, or injury of the patient or a close family member). After this period, cancellation of the appointment is no longer possible.
In the case of an unjustified absence, the patient must be removed from the waiting list and the referral becomes invalid. The patient can only schedule the same service with the same provider after a period of three months from the missed appointment.